Digital Content Manager

Location
London (Central), London (Greater)
Salary
circa £25k
Posted
18 Jan 2022
Closes
18 Feb 2022
Ref
1080
Discipline
Marketing
Sector
B2B, Mobile, Online
Business Type
Agency
Contract Type
Permanent
Hours
Full-Time

Our client is currently seeking a Digital Content Manager to join their Client Support Team in London. Their digital expertise comprises in-house web design, strategic thinking, development, project management and crucially, client support as they believe the real work begins once a website has gone live. Their teams handle a wide range of digital initiatives from corporate websites to online Annual Reports. Our clients span the breadth of UK plc and beyond, from constituents of the FTSE 100 to AIM listed companies. 

The role of a Digital Content Manager comprises:-

  1. Being the first point of contact for client requests and facilitating the end to end management of them in a timely and professional manner.

Taking the strain and working proactively with clients to ensure that their website remains the definitive source of online information on them at all times, complaint with regulatory requirements and aligned to industry best practice.

SKILLS AND KNOWLEDGE

  1. Embodies and demonstrates the agencies Values – Aim High, Creativity Everywhere, Infectious Enthusiasm, Always Learning and Razor Sharp
  2. Ability to work calmly and proficiently under pressure
  3. Deliver an exceptional client experience
  4. Ability to be sensitive to/ recognise pressure clients may be under and to take the strain ie. adopt  a ‘can do' mentality at all times
  5. Meticulous, organised and be able to multi-task with ease
  6. Business and commercial awareness
  7. Flexible, adaptable style and approach
  8. Keen eye for detail
  9. Confident and friendly with excellent inter-personal skills
  10. Ability to communicate effectively at all levels of an organisation.
  11. Prior experience managing websites and other digital communications tools
  12. Knowledge of Content Management Systems (in particular Umbraco)
  13. Knowledge of SEO/Google Analytics/Google Webmaster Tools
  14. Basic HTML

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