Digital Marketing & Community Growth Officer

Central London SE1
£45,808 per annum
10 May 2022
22 May 2022
Business Type
Brand / In-house
Senior Executive
Contract Type

We are looking for a Digital Marketing & Community Growth Officer to join the Talk London team.

You will join a dynamic team driving digital citizen engagement through City Hall’s online community platform, Talk London. You’ll be able to identify and foster opportunities to extend the reach of Talk London's work and community across the organisation and to external stakeholders and Londoner's, to grow and diversify the Talk London membership.

You will manage consumer focused digital acquisition plans, including organic and paid programmes and campaigns, using learnings and analysis from data gathered through engagement and research. You’ll understand how to interpret campaign data and be able to optimise the campaigns to achieve new member targets.

You will oversee and advise on the development, delivery and coordination of stakeholder communications and engagement relating to the portfolio of Talk London's work and acquisition strategy; helping policy teams to effectively use their networks to recruit new Talk London members. Your ability to collaborate with different teams across the organisation will be vital.

This is a digital role and you will be results-driven, tracking every aspect of work and optimising efforts towards most effective engagement tactics and user journeys, communications and copy. You will be able to create reports on member acquisition and churn, and understand how these effect the make up of the Talk London community.

Above all else, you will be excited by using your skills to run campaigns that helps Londoners have their say on big issues and helps shape City Hall plans and policies.

Information Session

We will be hosting an open virtual session on Monday 16 May from 11:30-12:30 where potential applicants can find out more about the role and the work of the Talk London team, meet some of the current team, and ask us any questions you have. Please click here to view the Eventbrite page and to register for the event. Please note, this event is not mandatory – you can still apply to the role without attending.

This role will be based at London Fire Brigade’s Head Office (Union Street SE1 0LL).   GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. 

In addition to a good salary package, we offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.

If you have a question about the role, please contact, or the recruitment process then please email quoting reference GLA4144.

To apply, please visit our website.

Closing date: Sunday 22 May 2022 at 23:59 GMT.

London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.

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