Role Overview

• Responsible for the day-to-day management of specific project elements or workstreams, ensuring key milestones are reached with a focused eye on detail and delivery
• Forming a strong bond and partnership with your Account Director - adopting a spirit of togetherness. You achieve in lock-step, together. Your focus should be on all the project detail and delivery - ideally allowing your Account Director a little headspace and altitude to focus on the broader project and brand picture.

What you’ll do

• Creative judgement - develop good creative judgement. Know the work across your Clients’ category, and what ‘Best in Class’ looks like across the creative industry. Above all be creatively interested and round out your view on what makes great, on-brief work.
• Have a voice and opinion - have a point of view in meetings and across the strategic and creative process. Don’t be afraid to ask the ‘stupid question’. Everyone has a vital role to play in the development and guardianship of the work.
• Energise the process with clarity of task and a spirit of action - help create the right conditions for creative excellence with clarity of task and action. You’ll have a clear handle on all outstanding actions, communicating clear and concise next steps to everyone. Ensuring everyone is clear on who is doing what. You’ll then usher the process along with a softness of touch to ensure everyone is accountable for their actions. Your mentality is that a sent email doesn’t mean its ‘done’. Manage upwards to your AD in a timely manner, knowing when to escalate or get a Creative / Strategist / Producer.

Cash

• Financial rigour - work with your Account Director and Finance Partner to proactively and efficiently ensure the financial process is smooth and precise. Be positively accountable for all necessary finance trackers, job numbers and Altair tasks. Ensuring they’re completed efficiently and in a timely fashion. This rigour is the bedrock for the financial stability of the account

Client

• Safe pair of hands - develop a direct relationship with your day to day clients. They appreciate your focus on the details, and you deliver consistently. You develop the reputation for being a really safe pair of hands.
• Competitor landscape and inspiration - Immerse yourself in your client's business and industry, paying attention to details. Stay proactive in identifying market trends and developments that may impact your brand. Collaborate with your planner to keep the team updated on competitor information and sources of inspiration. Share regular competitor reviews and interesting updates to keep the client and team inspired and energized.
• Communications hub - you are the key communication hub for the team - internally and with your client. Your AD / BL set the agenda, and you make sure everyone is working towards it. You’ll have a clear handle on all outstanding actions, communicating clear and concise next steps and timings to everyone. All rounded out in precise status reports and timing plans.

Culture

- Cultural beacon - you see your role of energising and contributing to the team culture as key. You bring good energy and optimism - even on the smaller tasks - to everything you do.

- Proactive energy - you adopt a proactive mindset. Suggesting next steps and watchouts rather than waiting to be asked.
Qualifications

• Experience working in Account Management.
• Financial or similar client experience will be very useful but not essential.
• Experience of managing clients, delivering projects and working under your own initiative whilst collaborating within a team.
• Good working knowledge of all Microsoft Office packages.

Additional Information

Diversity and inclusion are a core part of our DNA at Publicis UK. We’re committed to building an inclusive culture that encourages, celebrates, and supports our wonderfully diverse employee group irrelevant of their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion fuel our creativity and innovation, it enables us to be closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. If you need assistance or adjustment due to a disability, please contact us.

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