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Account Manager

Saatchi & Saatchi
Closing date
7 Jan 2024

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Job Details

We’re looking for someone who’s looking for something. Someone who’s not quite content with where they are and what they’ve got. Someone who spends their time dreaming, making, doing, building, creating. Someone with the intelligence to think, challenge, and push things into unexpected places, without pushing people into unpleasant places. Someone who doesn’t believe rules are absolute or good enough is good enough. We’re looking for someone special. Maybe that someone is you?

The Role:

Clients are our business. An Account Manager’s primary role is to take responsibility for managing a portfolio of assigned accounts to deliver innovative and effective ideas. The role will focus on the accurate and timely delivery of creative work under the direction of more senior account team members, ensuring commercial success for both clients and the agency.

Account management: Partners with a Project Manager to ensure successful delivery of projects within time, budget, and scope. Is knowledgeable of the client’s marketing strategy. Identifies opportunities to grow accounts through cross-selling and upselling. Leads client meetings to drive client agenda. Accountable for client deliverables. Contributes to tactical

brand planning and creative process aligned with the marketing strategy. Continuously executes client deliverables to a high standard.

Project Management: Understands the process and importance of accurate resource planning. Where applicable works with the Project Manager to understand resourcing requirements.

Finance management: Works with the project team and client to agree on budget, scope, and timeline. Ensures the project management team delivers timely financial reports. Has oversight of purchase orders, ITI, PO, invoice approvals and SOWs reconciliation. Manages the finance reporting /trackers both for fee and out-of-pocket costs. Ensures regular and timely timesheet submission and approval for billing.

Relationship management: Owns the day-to-day relationship with the client. Ensures stakeholder management at all levels. Anticipates challenges and risks and escalates promptly.

Process management: Is knowledgeable of and adheres to agency processes. Understands the importance of process efficiencies and contributes to continuous improvement initiatives.

Leadership: Takes mentoring and line management responsibility for Account Executives where appropriate. Leads a virtual team of those responsible for client deliverables outside of the immediate function.

  • You should be comfortable delivering against the responsibilities outlined in What you will do / The role section above
  • You will have experience of delivering change management programs
  • You will have relationship management experience and ability to interact efficiently with various stakeholders across different geographies at all organisational levels
  • You will be an effective line manager
  • You will have experience of the full project life cycle
  • You will be a strong commercial acumen & financial / budget management
  • You will have the ability to identify opportunities for growth
  • You will have excellent knowledge of marketing principles & integrated communications
  • You will have experience having already worked within an agency environment
  • You will hold great communication and stakeholder management skills
  • You will be able to identify continuous improvement opportunities through evidence backed decisions
  • You will have the ability to build and maintain relationships across all levels of an organisation
  • You will have stakeholder/senior stakeholder management
  • You will be a strong communicator with impeccable standard of written, spoken, and presentation English
  • You will hold strong influencing skills; easily consults and negotiates with internal and external stakeholders regionally and globally
  • Ideally you will have experience working with geographically disparate teams across global clients
  • Ideally you will have knowledge (and experience) of the healthcare & pharmaceutical market
  • Ideally you will have an understanding of PHCG offerings and tools


We create ideas that are influential in driving business growth, build meaning in consumers’ lives, create energy within companies, and shape change in culture. Our founding spirit of ‘Nothing is Impossible’ is more important now than ever before. We see it as a simple mindset that allows us to do unbelievable things, driven by the power of creativity.

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